Privacy Policy

ViraFX Solutions Pvt Ltd ("ViraFX," "we," "us," or "our") owns and operates this website and acts as the data controller of your personal information. We've put together this Privacy Policy to be transparent about what data we collect, why we collect it, and how we protect it.

We genuinely care about your privacy. Please take a moment to read this before using our website.

What Information We Collect

When you visit ViraFX, we automatically collect certain device-level information, including your web browser type, IP address, time zone, browsing behavior on the Site, referring websites or search terms, and cookies installed on your device. We call this "Device Information."

If you choose to register, purchase a product, or fill out a form, we may also collect personal details such as:

  • Full name and email address

  • Billing address and contact number

  • Payment-related information (processed securely by Razorpay or PayPal — never stored on our servers)

  • Organization name (if applicable)

Why We Process Your Data

We process your data only to the extent necessary to operate the website and fulfill our services. Specifically, we use your information to:

  • Process and fulfill your software purchases and license deliveries

  • Communicate with you regarding orders, support, and updates

  • Identify and prevent potential misuse or abuse of our platform

  • Improve website performance through anonymized statistical analysis

  • Send newsletters or product updates (only if you've opted in)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Payment Data & Third-Party Processors

Payments on ViraFX are processed through Razorpay and PayPal. All payment information you provide is handled directly and securely by these processors. ViraFX does not store your card details, bank information, or PayPal credentials on its servers. Please refer to Razorpay's and PayPal's respective privacy policies for details on how they handle your data.

Cookies

We use cookies to personalize your experience and understand how visitors use our Site. Essential cookies are always active. Optional cookies for analytics or marketing are only activated with your consent. You may adjust cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure ("right to be forgotten")

  • The right to restrict processing

  • The right to data portability

  • The right to object to processing

  • Rights related to automated decision-making and profiling

To exercise any of these rights, please contact us at support@virafx.xyz. We'll respond promptly and transparently.

A Note for Users

If you are accessing our website, including from Europe, the United Kingdom, or other regions with data protection frameworks, please note that your information may be transferred to and processed in India or other countries where our service infrastructure operates. We take reasonable steps to ensure your data is handled with the same level of care regardless of where it is processed.

If you are a European resident, we process your information either to fulfill a contract with you (e.g., processing your order) or to pursue our legitimate business interests as described above.

Links to Other Websites

Our website may contain links to third-party websites not owned or operated by ViraFX. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently when you leave our Site.

Information Security

We maintain your data in a controlled, secure environment protected against unauthorized access, modification, or disclosure. We apply reasonable administrative, technical, and physical safeguards to keep your information safe. That said, no internet transmission can be guaranteed as 100% secure, and we encourage you to take precautions on your end as well.

Legal Disclosure

We may disclose your information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect the rights and safety of ViraFX or its users, investigate fraud, or respond to a lawful request.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, we'd love to hear from you:

📧 support@virafx.xyz
🌐 www.virafx.xyz